Product recall

Fujitsu Recalls Battery Packs for Notebook Computers and Workstations Due to Fire and Burn Hazards

Fujitsu Notebook Computer

Recall date:  February 8, 2018

Recall number:  18-096

Name of product:  Battery packs used in Fujitsu notebook computers and workstations

Units:  About 5,800 in the U.S. and 606 in Canada

Hazard:  The lithium-ion battery packs can overheat, posing burn and fire hazards to consumers.

Description:  This recall involves Panasonic lithium-ion battery packs for these notebook computers and workstations: CELSIUS H720, LIFEBOOK E752, E733, E743, E753, P702, P772, S710, S752, S762, T732, T734, and T902. Recalled battery pack product numbers are CP556150-03, CP579060-01 and CP629458-03. The product and serial numbers are printed on a white sticker on the battery.  See full recall for a listing of those serial numbers affected by this recall.

Product number

Incidents/Injuries:  The company has received one report of a battery fire in Canada.

Remedy:  Consumers should immediately stop using the recalled battery packs, power off the laptop, remove the battery and follow instructions to obtain a free replacement battery pack. Until a replacement battery pack is received, consumers should use the laptop by plugging in AC power only.

Battery pack serial number

Consumer Contact:  Fujitsu at 800- 835-4878 from 7 a.m. to 7 p.m. CT Monday through Friday or online at

Sold at:  Online at from July 2012 through December 2017 for about $170 for the battery pack sold separately and between $1,100 and $2,900 for the battery packs sold with Fujitsu notebook computers and workstations.

Importer(s):  Fujitsu America Inc., of Sunnyvale, California

Manufactured in:  China (battery packs), Japan (notebook computers and workstations)