Name of product: Door locksets
Recall date: December 12, 2018
Recall number: 19-046
Units: About 13,500 (in addition, about 800 were sold in Canada and about 200 were sold in Mexico)
Hazard: The lockset can fail to open, posing an entrapment hazard and inability to vacate a location in an emergency.
Description: This recall involves Stanley Commercial Hardware’s grade 1 mortise lever lock – QMS/QME 100 Series. The recalled locksets have Bright Brass, Satin Brass, Oil Rubbed Bronze, Satin Nickel, Bright Chrome, or Satin Chrome finish. The locksets were sold in 15 different “functions” or models that can be identified by the three digit number following the QMS/QME series, which is located on the mortise case that is installed in the door cavity. Please see full recall to identify those model/series numbers included in the recall.
Incidents/Injuries: The firm has received eight reports of lockset latch failures. No injuries have been reported.
Remedy: Consumers should immediately stop using the recalled locksets and contact the firm for instructions on receiving a free replacement lockset.
Consumer Contact: dormakaba USA Inc. toll-free at 855-885-1296 from 8 a.m. to 5 p.m. ET Monday through Friday or www.stanleyhardwarefordoors.com and click on Products, then on Recall for more information.
Sold at: Newport Distribution, CBS Manhattan, Columbus Door Company and other lock distributors and retailers nationwide, and online at www.Grainger.com from December 2013 through June 2018 for between about $450 and $650.
Distributor(s): dormakaba USA, of Indianapolis, Indiana
Manufacturer(s): Thase Enterprise Co. Ltd., of Taiwan
Manufactured in: Taiwan